Risk Management
Basic Risk Management Policy
The MIRARTH HOLDINGS Group identifies and manages each risk based on its basic risk management policy of ensuring the safety of customers, partners, officers, employees, and their families, fulfilling our social responsibility, harmonizing with the global environment, sustaining sustainable business, and enhancing corporate value. In addition, the Risk Management Committee has been established as a promotion structure to ensure thorough risk management throughout the Group.
Risk Management
Risk Management System
In order to support the stable and sustainable growth of the Group, we actively and strategically implement risk management by holding regular Risk Management Committee meetings to oversee risks throughout the Group. In addition to the regular scheduled quarterly meetings, the Risk Management Committee holds meetings as needed to respond to changes in industry and marketplace changes. This ensures swift decision-making and the appropriate response to risks. As members of the Risk Management Committee include all Directors and Auditing officers, including the Representative Director, Group CFO, Group CRO, and Outside officers, risk management is closely tied to the formulation and implementation of management strategies. With the addition of the heads of the Internal Audit Office and the legal department, the Committee examines and makes decisions from a comprehensive risk-management perspective.
Risks and Opportunities
As risks that may have a significant impact on corporate activities are becoming more diverse and complex every day, our group is working to predict possible future events, identify risks and opportunities, and use them to solve social issues and create value.
Strengthening BCP
MIRARTH HOLDINGS has established a group-wide information aggregation policy to ensure prompt and accurate information aggregation and decision-making in the event of a major earthquake or other large-scale natural disaster, infectious disease, or man-made disaster (war, terrorism, accident, etc.) risk. We have established specific rules regarding reporting standards and information aggregation, and are working to ensure that all group companies are fully aware of these standards and rules to quickly establish a business continuity system.
Responding to Infectious Diseases
Basic Stance on Response
Since the pandemic caused by Covid-19 in 2020, our group has been promoting the Basic Policy for Responding to Outbreaks of New Coronavirus Infections led by the Crisis Management Committee to protect the health, safety and security of our employees, their families and customers, and to continue our business.
We have prepared a response flowchart for cases of possible infection among employees and have been working to prevent the spread of infection. In the event that an infected person is confirmed, we have established a system to report to the competent public health center and promptly report to the general manager of the division to which the person belongs and to the General Affairs Department of MIRARTH HOLDINGS.
For employees and executives who are confirmed to be infected, rules were clarified until they were able to return to work after being hospitalized or staying at home under the direction of the public health center, and the details of measures such as taking PCR tests, staying at home, and working at home, are defined. In addition, offices where infected employees are found are disinfected as necessary, in accordance with the judgment of the health center with jurisdiction, the office administrator, and the Company.
Employee Measures
To reduce the risk of infection among employees, we continue to implement a variety of measures, including telework and flexible work schedules.
In FY2022, the mutant strain (Omicron strain) infection spread again, resulting in the sixth and seventh waves of outbreaks. We have established a system for promptly disseminating infection prevention measures to the Group by flexibly monitoring the domestic infection situation and establishing rules for working systems, and meetings and business dinners including stakeholders, as appropriate depending on the infection situation.
Measures in the Value Chain
Since August 2020, we have been working to alleviate customer concerns by requiring employees participating in previews and information sessions in rural areas from the Tokyo metropolitan area (Tokyo, Kanagawa, Saitama, Chiba), where the number of infected people is high, to prove negative by PCR or antigen testing.
In model rooms, which are the points of contact with customers, basic infection control measures such as "wearing masks and gloves," "regular ventilation," and "sterilization of equipment" were thoroughly implemented, and each staff member strictly followed "negative antigen test confirmation" and "prompt visit to a medical institution or PCR test in case of positive test results or symptoms."
In addition, in June 2021, the Group introduced "vaccination leave" to make it easier for employees to receive vaccinations, which not only improves their own health, but also gives their families and customers a sense of security. In addition, we also support the prevention of infection in the home, and have subsidized the cost of hotel accommodations and other expenses for voluntary quarantine in the event that an employee or a family member living with an employee tests positive for the disease.
These efforts have been partially suspended since May 2023, when the Covid-19 infection was moved to category 5 infectious diseases. However, in the event of another pandemic of an infection of its variants or similar infectious disease, we will take appropriate measures as needed to ensure the safety and security of our customers and employees.